Shipping & Delivery
There are four options for receiving your order – select the one that’s right for you!
* In-store pick-up (no charge)
* Standard Fedex ground shipping (3 to 10 days)
* Second business day – provided by Fedex
* Next business day air – provided by Fedex
Some larger items may include additional shipping charge and may take longer for delivery.
Note: Shipping and handling charges apply to Continental U.S. orders only. For international and all other orders, please contact your on-campus bookstore. Contact your bookstore or textbook manager or by email bookstore@stmarysprep.com
Returns & Replacements
Textbooks
* A full refund will be given in your original form of payment if textbooks are returned with a receipt during the first week of class.
* With proof of a schedule change and a receipt, a full refund will be given in your original form of payment during the first 30 days of classes.
* No refunds on textbooks without a receipt.
* Textbooks must be in original condition.
* Shipping and handling charges are not refundable.
All Other Merchandise
* A full refund will be given in your original form of payment with a receipt.
* With a receipt, unopened software, CDs, cassettes, VHS tapes, and DVDs may be exchanged or refunded. (Opened software, CDs, cassettes, VHS tapes, and DVDs may be exchanged for the identical item only.)
* Without a receipt, a merchandise credit will be issued at the current selling price.
* Cash back on merchandise credits or gift cards will not exceed $5.
* No refunds on gift cards, prepaid phone cards, or magazines.
* All merchandise must be in original condition.
Returns and Exchange Process by Mail
Textbook returns must be postmarked during the first week of classes.
Your return or exchange should include a completed Return/Exchange Form and proof of schedule change, if applicable. Send returns/exchanges to the store. Send returns/exchanges via prepaid shipping. The bookstore will not accept returns/exchanges via COD. We are not responsible for lost return/exchange packages. Therefore, we highly recommend that you insure any mailed returns/exchanges. The credit for your return will be applied to the form of payment used to make the purchase or with a store gift card. Allow up to two credit card billing cycles for the credit to appear on your statement.
Returns and Exchanges in your Campus Bookstore
We will gladly accept returns/exchanges for online purchases at the bookstore. Make sure you have your customer invoice/receipt when returning or exchanging your items. Returns and exchanges made in your on-campus bookstore must adhere to the same timeframes as returns or exchanges processed through the mail.
Ordering
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.
Generally, credit and debit cards are not charged until we either ship the item(s) to you or confirm availability (at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges). However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.
Payment, Pricing & Promotions
We accept the following forms of payment for your online purchase:
* Credit Cards (American Express, Discover, Master Card, Visa)